Dubai’s First Class Property Management Grows To 700+ Properties, Wins Second Airbnb Award As Holiday-Home Market Matures

First Class Property Management has received Airbnb’s Best Host Performance Award for the second consecutive year. The award was presented at ProHost Summit Dubai 2026. It follows a year in which the company expanded its holiday-home portfolio by 43%, from 490 homes at the end of 2025 to more than 700 across Dubai, Abu Dhabi and Ras Al Khaimah. Over the same period, the company maintained an average guest rating of 4.86 out of 5 across more than 12,000 Airbnb reviews.

The company grew during a period of contraction in the wider Dubai market. Active short-term rental listings in the emirate fell from 36,539 in January to 32,367 in September, as a number of owners withdrew during the downturn earlier in the year. Revenue per available night across Dubai ended the third quarter 15% below the previous year, recovering from a decline of almost half in the second quarter. Occupancy across First Class Property Management’s 615 Dubai homes reached 85.8% in Q3 2026, compared with 56% for the wider Dubai holiday-home market [source].

“This has been a defining year for Dubai’s holiday-home sector,” said Luis Santos, Co-founder of First Class Property Management. “As market conditions tightened, many owners reassessed whether to manage their properties independently, and a growing number chose to work with professional operators. Expanding a portfolio is only meaningful if standards hold across every property. Our focus has been on ensuring that housekeeping, maintenance and guest care remain consistent as we grow. Receiving this recognition for a second consecutive year reflects the work of our teams in delivering that consistency during a demanding period for the sector.”

First Class Property Management operates guest services, housekeeping and maintenance through in-house teams rather than outsourced providers. The company says this structure has allowed it to scale its portfolio while maintaining its guest ratings.

“Guest reviews have become one of the most important factors in a property’s commercial performance,” said Rohollah Rohparwar, Co-founder of First Class Property Management. “Guests are unable to inspect a property before booking, so they rely heavily on the experiences of previous visitors. A single lapse in service can affect a property’s rating, and with it its bookings, for months afterwards. For owners, service quality and financial returns are directly linked, and that link is becoming more evident as the market matures.”

At ProHost Summit Dubai 2026, Santos and Rohparwar also delivered a masterclass on the role of service standards in sustaining occupancy through changing market conditions.